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    United Methodists of Upper New YorkLiving the Gospel. Being God's Love.


    Perspectives: Day in the Life

    A Day in the Life: Kay Jackson

    September 12, 2016 / By Kay Jackson, Receptionist and Support Services Clerk

    I’m Kay Jackson. I am the receptionist and support services clerk for the Conference. I arrive each day at 8:30 a.m. Here is a snapshot of what a day looks like for me:

    8:30 a.m. – As I started my day at the Conference office, I turned on the Keurig Machine and the copiers, to help make sure everyone’s day ran smoothly. I checked my emails, restocked the coffee, and browsed the Conference Office the day ahead.

    9:45 a.m. – After I was settled in, I ran labels for envelopes for a large mailing, and then the envelopes were stuffed.

    11:30 a.m. – Sometimes my days are filled with lots of sitting, so I visited the copy room and mail room to see if any mail needed postage. Only a package or two, so the trip was short-lived.

    11:45 a.m. – Surprisingly, the phones have been quiet today… and as I finished typing this, a call comes in! A pastor was looking for information on “Church Employers” and I directed the call to Debi Marshall as our main contact for employer questions. As I hung up, the mailman walked in the door! I sorted, opened, and dropped it in the appropriate mail boxes.

    12:30 p.m. – A visitor rang the buzzer outside, I answered. They’re here for a meeting with Vicki Putney, our Director of HR/Benefits. I gave instructions of where the elevator is, and guided them to the 2nd floor where Vicki’s office is located. I gave a quick call to her once the visitor entered, just to give her a heads up that they were on their way!

    1 p.m. – Lunchtime! I enjoyed taking a walk outside and cared for my important phone calls today. The break is welcomed!

    1:30 p.m. – I returned to my desk, checked my email, and then headed to the 2nd floor to being my afternoon filing. While not the most exciting part of my job, I know it needs to be completed and done well, in order for Ministry Areas to be organized, and so that documents are easy to find when needed.

    3p.m. – Filing is usually completed, then I head back to my desk, look to see what’s on the schedule tomorrow, and if there’s anything I need to care for. Refill Keurig machine/Sanitize my desk.

    3:15 p.m. – Browsed the calendar for tomorrow and created the sign welcoming visitors to the Conference Office located at the main landing by the front door. We’ve heard this has helped direct visitors (first- time and others) to the right location for meetings and other business.

    4 p.m. – I prepped the mail and ran it through the postage machine, in order to be ready for the Post Office run I make at the end of the day. Thankfully, it’s a small amount, but that’s not always the case when it comes to invoices being compiled or other mass mailings. I’m lucky today!

    4:15 p.m. – I head to the Post Office before heading home.


    Click here to learn more about all the staff members within the Benefits and Ministry Area and their specific responsibilities. 

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    With more than 100,000 members, United Methodists of Upper New York comprises of more than 675 local churches and New Faith Communities in 12 districts, covering 48,000 square miles in 49 of the 62 counties in New York state. Our vision is to “live the Gospel of Jesus Christ and to be God’s love with our neighbors in all places."